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Repatriated Australians

All returning vaccinated and unvaccinated Australians are able to travel to Darwin on Commonwealth facilitated flights. Arrivals are required to undertake 14 days of mandatory supervised quarantine under the  Northern Territory Public and Environmental Health Act 2011. The mandatory quarantine must be undertaken at the Centre of National Resilience at Howard Springs.

Calculate your quarantine period

Enter the day you arrived or the day you last had exposure to someone who tested positive to coronavirus (COVID-19).

Quarantine release date

Pre-arrival

Once you have been confirmed on a facilitated flight, you will receive a link to a questionnaire to assist the Centre for National Resilience prepare for your arrival that includes dietary, allergies, medical needs and children’s equipment. This form will also include all the details required to enter the Territory.

The Centre for National Resilience’s Tele Wellbeing Team may contact you via email or telephone to clarify or expand on information provided in the questionnaire, usually related to medical or mobility needs to ensure teams are prepared for your arrival.

Arrival

When arriving in the Territory there is a set process for disembarking the plane, movement through the airport and intake at the Centre for National Resilience. It may take a couple of hours between touch down to entry into your room.

The Centre for National Resilience is about a 20 minute drive from the airport by prearranged bus transport.

On arrival at the quarantine facility, you will be provided a comprehensive resident booklet providing information about day-to-day life in quarantine and telephone numbers/email addresses you are able to contact to seek information or assistance.

Children

Minors (people under 18 years) are not permitted to stay at the facility without a parent or responsible adult to supervise. Parents or carers are solely responsible for their child’s supervision, care and needs.

If an adult who hasn’t travelled with the minor needs to enter quarantine for the purpose of supervision, the fee will only be charged at the individual rate for the minor who is legally required to quarantine, not the supervising adult.

Cots and mattresses for children’s sleeping arrangements and baby care like bottle warmers, sterilising tablets and high chairs are available and can be requested in the pre-arrival questionnaire.

There is an infant and children's menu provided by catering.

Fees

Quarantine fee

The quarantine fee for an individual is $2,500 for the full 14 day period for unvaccinated border arrivals.

A family rate of $5,000 applies for family groups of two or more people travelling and arriving at quarantine together.

This fee is applied for all in the family group, regardless of vaccination status, i.e. if one person is the quarantining family group is unvaccinated, the full family fee will be applied.

People in mandatory supervised quarantine will also be subject to testing before exiting quarantine. If you refuse a test, there will be 7 days added to your quarantine time.

If you are required to undertake an additional 7 days of quarantine, a further fee will be charged of $1,750 for an individual or $3,500 for a family.

If you are an Territorian (or repatriated Australian) resident on a low income

An Australian resident is a person who lives in Australia on a permanent basis and is one of the following:

  • an Australian citizen
  • the holder of permanent visa
  • a Protected Special Category Visa (SCV) Holder.

Territory residents with a low income may be eligible for a reduced quarantine fee of:

  • $1,250 per person or
  • $2,500 per family of two or more people travelling and arriving at quarantine together.

The low income threshold requirements are:

  • singles - $52,706
  • families - $68,894

Low income earners will be required to provide their most recent Australian Tax Office tax assessment notice or a statement from Centrelink.

Repatriation travellers - Documents showing your residency status and low income must be submitted to QuarantineAssistance@health.gov.au within 14 days after completing quarantine, otherwise an invoice will be sent for the full amount. An invoice will be generated and sent to you for payment.

Non Repatriation travellers - Contact details to submit a request will be available with your invoice. Your application for the low income reduction will need to be submitted within 14 days of the invoice date. If your application for low income status is approved, the invoice amount will be reduced and a revised invoice will be sent to you. If your application for low income status is not approved, you will be notified of the outcome and you are still required to pay the full quarantine fee.

Flexible Payment Options

Flexible payment options are also available for Australian citizens and permanent residents if you are unable to pay the full amount by the due date.

To request a reduction of fees, discuss flexible payment options or any quarantine fee inquiry please contact:

Repatriation travellers - Email QuarantineAssistance@health.gov.au within 14 days of leaving quarantine.

Non Repatriation travellers - You will need to call the number on your invoice to discuss and arrange payment options. Low income earners are also able to use flexible payment options.

Fee reduction and exemption programs managed by other States and Territories do not apply to quarantine at the Centre for National Resilience at Howard Springs.

For further financial assistance options: