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National advice hotline

For information on coronavirus (COVID-19) call the hotline - open 24 hours, 7 days.

Shopping

If you’re healthy, you should go to the supermarket instead of shopping online. This will leave delivery slots free for the people who need them most.

Here are some simple tips to follow when you go to the supermarket:

  • Shops will be doing their best to limit the number of shoppers – helping you keep a safe distance from others.
  • Be kind to essential workers, and others you’re sharing the shop with.
  • Come prepared with a list so you can get in and out as quickly as possible.
  • If at all possible only send one person from your household to do the whole shop. You may need to take young children with you if there is no carer available.
  • Keep 1.5 metres away from others, including staff – they need to keep safe too!
  • Use a contactless card if you can – avoid cash.
  • Bag groceries away from others if you can.
  • Only touch what you want to buy.
  • If you like, take a soapy towel in a small container to wipe down trolley or basket handles etc.
  • For any fresh produce it is always a good idea to rinse them off with clean water, although using soap, disinfectant or detergent is not recommended as this could affect the taste and may cause stomach upsets.
  • Wipe down packaged goods with a soapy clean towel, then dry.
  • Wash your hands before and after you shop.