Emergency relief support
Information regarding the Emergency Relief support available across the Territory is available here
Information about broader community sector social services support and emergency relief is available on the NTCOSS website.
International Students and Visa holders are also able to access emergency relief through Red Cross
Information regarding crisis accommodation is available on the Shelter Me website.
Pandemic Leave Disaster Payment
The Pandemic Leave Disaster Payment is available for Territorians who can’t earn an income because they must self-isolate or quarantine for 14 days, or are caring for someone with COVID-19.
- The Pandemic Leave Disaster Payment is a lump sum payment of $1,500 to cover the 14‑day isolation period.
- A person can submit a claim for each 14-day period for which they have been told by a Territory health official to self‑isolate and are unable to attend work and earn income.
- Only one payment can be made in relation to each eligible 14-day period.
- The payment is exempt from all Australian Government means testing and is taxable.
- Services Australia is responsible for the service delivery of the Payment. The eligibility criteria is outlined on Services Australia’s website and guidelines are available on GrantConnect.
- The cost of the Payment will be shared – the Australian Government is covering the administrative costs and costs for Australian residents and the Northern Territory is covering the cost for temporary visa holders.
Wellbeing service and support
It is natural to still feel stress, anxiety, grief and worry during a major event or pandemic and as the Territory transitions to a new normal where things are still different. There are a range of services available across the NT to provide ongoing financial and wellbeing assistance support, crisis accommodation and peer support.
How to get immediate wellbeing support
If you, or someone you care about, feel overwhelmed with emotions like sadness, depression, or anxiety, you can talk to someone.
For 24-hour support, you can call:
- Beyond Blue - 1300 224 636
- Lifeline - 13 11 14
- the Northern Territory Mental Health Line - 1800 682 288
If you or someone you are with is in imminent danger, call 000.
Get a list of 24-hour support services on the Northern Territory Government website.
Find out more about how you can practice self-care.
Other programs and support
You may want to access TeamTALK if:
- You don’t have many people or anyone you can talk to; you feel disconnected and isolated
- You simply want a neutral and confidential ‘sounding board’ to discuss some of your concerns, such as loss of job, business or other
- You feel that you are increasingly stressed, and at risk of mental illness or relapsing
- You want some assistance with practical strategies to cope in these difficult times.
Mates in Construction
The Mates in Construction suicide prevention and awareness program is about mates looking after mates.
Aboriginal Medical Services Alliance of the NT
Can help direct Aboriginal community members to social and emotional wellbeing support within their regions, go to - Aboriginal Medical Services Alliance website
Relationships Australia NT
Relationships Australia a community-based, not-for-profit, non-government organisation offering a broad range of counselling and mediation services to individuals, families and communities throughout the Northern Territory. We support all members of our community, regardless of age, gender, race, religion or income.
Appointments via phone and video only during COVID-19.
With the prevalence of mental health conditions and high rates of suicide it’s more important than ever for businesses to focus on the physical, mental, social and emotional health of employees.
Through a range of practical and proactive health and wellbeing programs and services, OzHelp empowers and supports employees to grow life skills and resilience, to engage in self-care, and to look out for each other, before there is a crisis.
Ozhelp can provide you with counselling and support, whether work related or personal, to help you feel your best mentally and physically.
Darwin Community Legal Service
Can provide a free, confidential service that supports members of the community to protect their legal rights through fair access to legal advice and support. DCLS offers a range of general and specialist services. Their Tenants’ Advice Service and Seniors and Disability Rights Service provide specialist advice, advocacy and information for the community.
Visit www.dcls.org.au or call free call 1800 812 53
Financial support services
Financial counselling by appointment and referral.
HK Training and Consulting
Private consultancy providing financial literacy and counselling services to Aboriginal clients primarily in the West Arnhem region.
National Debt Helpline and limited face to face financial counselling.