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Vaccine Pass

The Vaccine Pass is a condition of entry for the following venues:

  • Pubs, bars, nightclubs, licensed to sell and consume liquor on the premises
  • Clubs licensed to sell and consume liquor on the premises
  • Dining in Restaurants (not for take away)
  • Cinemas, theatre, concert, music or dance hall
  • Casinos
  • Ticketed events for over 500 people in urban centres and over 100 in non-urban centres

A patron that cannot produce evidence of their vaccination will be unable to enter the venue or receive service unless they are just collecting takeaway.

The requirement does not impact: take away food or beverages; food court, food truck, market stall or casual dining café that operates without a liquor licence.

You should take reasonable steps to make sure customers show proof of their vaccination status before they enter your premises.

If a customer cannot, or refuses to provide proof of their vaccination status, ask the person to leave the premises. If the person refuses to leave, call NT Police on 131 444.

Checking the vaccination status of customers

Customers who are aged 16 years or over must carry proof of their vaccination status and be prepared to show it to businesses included in the Vaccine Pass system, upon request.

Proof of vaccination includes:

  • The Territory Check-In App with a link to the COVID-19 digital certificate.
  • A COVID-19 digital certificate, stored on a mobile phone or printed
  • A Immunisation History Statement, either stored on a mobile phone or printed
  • An international COVID-19 vaccination certificate for overseas travel.

The new requirements came into effect Monday 10 January 2022.

Customer information displayed on The Territory Check-In App

Customers can show proof of their vaccination status through The Territory Check-In App. They can also check in guests if they have linked their vaccination status to their app.

When a customer checks into your business using The Territory Check-In App, their confirmation screen will display:

Vaccination pass screenshot 1Vaccination pass screenshot 2

Vaccination pass screenshot 3Vaccination pass screenshot 4

Proof of vaccination status

Customer name will appear in a green bar with a white tick if they have added their COVID-19 digital certificate or proof of a medical exemption or medical contraindication status.

No proof of vaccination status

Customer name will appear with the check-in location on a dark blue background if they haven’t added their COVID-19 digital certificate.

Checking-in guests

If a customer checks-in a vaccinated guest and linked their digital certificate to the app, the guest name will appear in a green bar with a white tick on the screen under the customer name.

If a customer checks-in a guest and has not connected their digital certificate to the app, the guest name will appear in a dark blue bar with their initials next to their name. This will appear under the customer name.

Validating a customer’s vaccine status

You can ask to see a customer’s COVID-19 digital certificate, which they can display by tapping on their certificate.

You will be able to see their name, date of birth and vaccination status.

If a customer has a valid COVID-19 digital certificate, this means they are either:

  • fully vaccinated, or
  • have a medical exemption or medical contraindication.

In both instances, the customer’s confirmation screen will display a white tick on a green background.

Informing your customers

To inform your customers about their obligation, you can:

  • display the vaccination rules at your business premises
  • remind customers when they make a booking
  • ask for proof of vaccination from your customers at the time of check-in

Additional signage and promotional tools have been made available to support businesses

Frequently asked questions

  • The Vaccine Pass is at least two doses of the COVID-19 vaccine.

  • The primary obligation is on the individual not to enter without evidence. Everyone needs to play their role to keep each other safe.

    Staff are required to take reasonable steps to ensure there is evidence to allow entry.

    If there are any issues with patron compliance, NT Police should be called – 131 444.

  • As a condition of entry, staff are required to check vaccination status. This can be done at the point of entry or at the service counter.

    Vaccination records can be checked by sighting the green tick on the Territory Check-In App which has a linked vaccination record, or by seeing a printed or digital vaccination certificate.

  • No. Businesses only need to see the evidence.

  • If a patron cannot produce evidence, they are unable to enter the venue nor receive service, unless it is takeaway.

  • Do not put your staff in danger. If the situation escalates call Police to assist. NT Police 131 444.

  • Not all cafes are impacted. Only venues with a liquor licence to sell and consume liquor on-site are required to see a Vaccine Pass.

    For example, a coffee shop with no liquor licence is not impacted by the Vaccine Pass.

    A venue that has a liquor licence at certain hours of the day, will be required to sight the Vaccine Pass from the time of opening.

    For example, a venue may operate from 8am, but the liquor licence begins at 11am. As the business has a liquor licence, the Vaccine Pass needs to be shown from 8am at the time of opening.

  • Yes, unvaccinated customers are permitted to get takeaway food and drink. You do not need to sight the Vaccine Pass in this circumstance.

    The business should ensure patrons getting takeaway leave the premises rather than dine-in. If a patron changes their mind and decides to dine-in, the Vaccine Pass will need to be shown.

    A separate ordering and waiting area may assist some business settings.

  • The easiest way for patrons to prove their vaccination status when checking in is by connecting your COVID-19 digital certificate to the Territory Check In app. More information

    People can show a printed hardcopy of their COVID-19 digital certificate or Immunisation History Statement (IHS) which is accessed via their myGov account.

    International visitors can show a copy of the same international COVID certificate they used as evidence to enter Australia.

    For more information on getting proof of your COVID-19 vaccinations, visit: www.servicesaustralia.gov.au/covidvaccineproof

  • Patrons can call the Australian Immunisation Register on 1800 653 809 and ask them to send the immunisation history statement or COVID-19 digital certificate. Note that it would take up to 14 days for their statement or certificate to arrive in the post.

    For more information on getting proof of your COVID-19 vaccinations, visit: www.servicesaustralia.gov.au/covidvaccineproof

  • Download the Territory App from the app store.

    Ensure you have downloaded the Medicare Express Plus app.

    People will need to link their myGov account to Medicare.

    Both the Immunisation History Statement and COVID-19 digital certificate can be viewed under ‘Proof of vaccinations’ in the app. There is an option to save this to your digital wallet on your smartphone. There is also an option to link it to the Territory App.

    Find out how

  • Yes, material is available under Resources.

  • Ticketed events for over 500 people in urban centres and over 100 in non-urban centres.

  • The public health team has provided tips on how businesses might adjust their work practices to be COVID safe. The following tips are provided to assist business:

    • If possible split staff into shift groups. This is to prevent one shift from coming into contact with another, therefore limiting the number of staff who may be exposed to another staff member with COVID-19.
    • Assign staff to specific areas of operations, reducing cross over of staff throughout shifts.
    • Talk to staff daily to ensure they are not a close contact and are not symptomatic.
    • Ensure staff are using masks appropriately and practising good hygiene.
    • Reduce customer contact where possible via;
      • Changes to site set up
      • Use of technology to order electronically
      • Use of buffers and barriers
      • Contactless payment
      • Contactless delivery of stock
  • Contact the Public Health Team via email COVID19Businesscompliance@nt.gov.au